PRIVACY POLICY
Last updat­ed April 03, 2023
This pri­va­cy notice for Flower Duet, LLC (doing busi­ness as Flower Duet) (“Flower Duet,” “we,” “us,” or “our”), describes how and why we might col­lect, store, use, and/or share (“process”) your infor­ma­tion when you use our ser­vices (“Ser­vices”), such as when you:
  • Engage with us in oth­er relat­ed ways, includ­ing any sales, mar­ket­ing, or events
Ques­tions or con­cerns? Read­ing this pri­va­cy notice will help you under­stand your pri­va­cy rights and choic­es. If you do not agree with our poli­cies and prac­tices, please do not use our Ser­vices. If you still have any ques­tions or con­cerns, please con­tact us at info@flowerduet.com.
SUMMARY OF KEY POINTS
This sum­ma­ry pro­vides key points from our pri­va­cy notice, but you can find out more details about any of these top­ics by click­ing the link fol­low­ing each key point or by using our table of con­tents below to find the sec­tion you are look­ing for.
What per­son­al infor­ma­tion do we process? When you vis­it, use, or nav­i­gate our Ser­vices, we may process per­son­al infor­ma­tion depend­ing on how you inter­act with Flower Duet and the Ser­vices, the choic­es you make, and the prod­ucts and fea­tures you use. Learn more about per­son­al infor­ma­tion you dis­close to us.
Do we process any sen­si­tive per­son­al infor­ma­tion? We do not process sen­si­tive per­son­al information.
Do we receive any infor­ma­tion from third par­ties? We do not receive any infor­ma­tion from third parties.
How do we process your infor­ma­tion? We process your infor­ma­tion to pro­vide, improve, and admin­is­ter our Ser­vices, com­mu­ni­cate with you, for secu­ri­ty and fraud pre­ven­tion, and to com­ply with law. We may also process your infor­ma­tion for oth­er pur­pos­es with your con­sent. We process your infor­ma­tion only when we have a valid legal rea­son to do so. Learn more about how we process your infor­ma­tion.
In what sit­u­a­tions and with which par­ties do we share per­son­al infor­ma­tion? We may share infor­ma­tion in spe­cif­ic sit­u­a­tions and with spe­cif­ic third par­ties. Learn more about when and with whom we share your per­son­al infor­ma­tion.
How do we keep your infor­ma­tion safe? We have orga­ni­za­tion­al and tech­ni­cal process­es and pro­ce­dures in place to pro­tect your per­son­al infor­ma­tion. How­ev­er, no elec­tron­ic trans­mis­sion over the inter­net or infor­ma­tion stor­age tech­nol­o­gy can be guar­an­teed to be 100% secure, so we can­not promise or guar­an­tee that hack­ers, cyber­crim­i­nals, or oth­er unau­tho­rized third par­ties will not be able to defeat our secu­ri­ty and improp­er­ly col­lect, access, steal, or mod­i­fy your infor­ma­tion. Learn more about how we keep your infor­ma­tion safe.
What are your rights? Depend­ing on where you are locat­ed geo­graph­i­cal­ly, the applic­a­ble pri­va­cy law may mean you have cer­tain rights regard­ing your per­son­al infor­ma­tion. Learn more about your pri­va­cy rights.
How do you exer­cise your rights? The eas­i­est way to exer­cise your rights is by vis­it­ing https://shop.flowerduet.com/crm.asp?action=contactus, or by con­tact­ing us. We will con­sid­er and act upon any request in accor­dance with applic­a­ble data pro­tec­tion laws.
Want to learn more about what Flower Duet does with any infor­ma­tion we col­lect? Review the pri­va­cy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Per­son­al infor­ma­tion you dis­close to us
In Short: We col­lect per­son­al infor­ma­tion that you pro­vide to us.
We col­lect per­son­al infor­ma­tion that you vol­un­tar­i­ly pro­vide to us when you reg­is­ter on the Ser­vices, express an inter­est in obtain­ing infor­ma­tion about us or our prod­ucts and Ser­vices, when you par­tic­i­pate in activ­i­ties on the Ser­vices, or oth­er­wise when you con­tact us.
Per­son­al Infor­ma­tion Pro­vid­ed by You. The per­son­al infor­ma­tion that we col­lect depends on the con­text of your inter­ac­tions with us and the Ser­vices, the choic­es you make, and the prod­ucts and fea­tures you use. The per­son­al infor­ma­tion we col­lect may include the following:
  • names
  • phone num­bers
  • email address­es
  • mail­ing addresses
  • user­names
  • pass­words
  • billing address­es
  • debit/credit card numbers
Sen­si­tive Infor­ma­tion. We do not process sen­si­tive information.
Pay­ment Data. We may col­lect data nec­es­sary to process your pay­ment if you make pur­chas­es, such as your pay­ment instru­ment num­ber, and the secu­ri­ty code asso­ci­at­ed with your pay­ment instru­ment. All pay­ment data is stored by Stripe. You may find their pri­va­cy notice link(s) here: https://stripe.com/legal/privacy-center.
All per­son­al infor­ma­tion that you pro­vide to us must be true, com­plete, and accu­rate, and you must noti­fy us of any changes to such per­son­al information.
Infor­ma­tion auto­mat­i­cal­ly collected
In Short: Some infor­ma­tion — such as your Inter­net Pro­to­col (IP) address and/or brows­er and device char­ac­ter­is­tics — is col­lect­ed auto­mat­i­cal­ly when you vis­it our Services.
We auto­mat­i­cal­ly col­lect cer­tain infor­ma­tion when you vis­it, use, or nav­i­gate the Ser­vices. This infor­ma­tion does not reveal your spe­cif­ic iden­ti­ty (like your name or con­tact infor­ma­tion) but may include device and usage infor­ma­tion, such as your IP address, brows­er and device char­ac­ter­is­tics, oper­at­ing sys­tem, lan­guage pref­er­ences, refer­ring URLs, device name, coun­try, loca­tion, infor­ma­tion about how and when you use our Ser­vices, and oth­er tech­ni­cal infor­ma­tion. This infor­ma­tion is pri­mar­i­ly need­ed to main­tain the secu­ri­ty and oper­a­tion of our Ser­vices, and for our inter­nal ana­lyt­ics and report­ing purposes.
Like many busi­ness­es, we also col­lect infor­ma­tion through cook­ies and sim­i­lar technologies. 
The infor­ma­tion we col­lect includes:
  • Log and Usage Data. Log and usage data is ser­vice-relat­ed, diag­nos­tic, usage, and per­for­mance infor­ma­tion our servers auto­mat­i­cal­ly col­lect when you access or use our Ser­vices and which we record in log files. Depend­ing on how you inter­act with us, this log data may include your IP address, device infor­ma­tion, brows­er type, and set­tings and infor­ma­tion about your activ­i­ty in the Ser­vices (such as the date/time stamps asso­ci­at­ed with your usage, pages and files viewed, search­es, and oth­er actions you take such as which fea­tures you use), device event infor­ma­tion (such as sys­tem activ­i­ty, error reports (some­times called “crash dumps”), and hard­ware settings).
  • Device Data. We col­lect device data such as infor­ma­tion about your com­put­er, phone, tablet, or oth­er device you use to access the Ser­vices. Depend­ing on the device used, this device data may include infor­ma­tion such as your IP address (or proxy serv­er), device and appli­ca­tion iden­ti­fi­ca­tion num­bers, loca­tion, brows­er type, hard­ware mod­el, Inter­net ser­vice provider and/or mobile car­ri­er, oper­at­ing sys­tem, and sys­tem con­fig­u­ra­tion information.
  • Loca­tion Data. We col­lect loca­tion data such as infor­ma­tion about your device’s loca­tion, which can be either pre­cise or impre­cise. How much infor­ma­tion we col­lect depends on the type and set­tings of the device you use to access the Ser­vices. For exam­ple, we may use GPS and oth­er tech­nolo­gies to col­lect geolo­ca­tion data that tells us your cur­rent loca­tion (based on your IP address). You can opt out of allow­ing us to col­lect this infor­ma­tion either by refus­ing access to the infor­ma­tion or by dis­abling your Loca­tion set­ting on your device. How­ev­er, if you choose to opt out, you may not be able to use cer­tain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your infor­ma­tion to pro­vide, improve, and admin­is­ter our Ser­vices, com­mu­ni­cate with you, for secu­ri­ty and fraud pre­ven­tion, and to com­ply with law. We may also process your infor­ma­tion for oth­er pur­pos­es with your consent.
We process your per­son­al infor­ma­tion for a vari­ety of rea­sons, depend­ing on how you inter­act with our Ser­vices, including:
  • To facil­i­tate account cre­ation and authen­ti­ca­tion and oth­er­wise man­age user accounts. We may process your infor­ma­tion so you can cre­ate and log in to your account, as well as keep your account in work­ing order.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share infor­ma­tion in spe­cif­ic sit­u­a­tions described in this sec­tion and/or with the fol­low­ing third par­ties.
We may need to share your per­son­al infor­ma­tion in the fol­low­ing situations:
  • Busi­ness Trans­fers. We may share or trans­fer your infor­ma­tion in con­nec­tion with, or dur­ing nego­ti­a­tions of, any merg­er, sale of com­pa­ny assets, financ­ing, or acqui­si­tion of all or a por­tion of our busi­ness to anoth­er company.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cook­ies and oth­er track­ing tech­nolo­gies to col­lect and store your information.
We may use cook­ies and sim­i­lar track­ing tech­nolo­gies (like web bea­cons and pix­els) to access or store infor­ma­tion. Spe­cif­ic infor­ma­tion about how we use such tech­nolo­gies and how you can refuse cer­tain cook­ies is set out in our Cook­ie Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your infor­ma­tion for as long as nec­es­sary to ful­fill the pur­pos­es out­lined in this pri­va­cy notice unless oth­er­wise required by law.
We will only keep your per­son­al infor­ma­tion for as long as it is nec­es­sary for the pur­pos­es set out in this pri­va­cy notice, unless a longer reten­tion peri­od is required or per­mit­ted by law (such as tax, account­ing, or oth­er legal require­ments). No pur­pose in this notice will require us keep­ing your per­son­al infor­ma­tion for longer than the peri­od of time in which users have an account with us.
When we have no ongo­ing legit­i­mate busi­ness need to process your per­son­al infor­ma­tion, we will either delete or anonymize such infor­ma­tion, or, if this is not pos­si­ble (for exam­ple, because your per­son­al infor­ma­tion has been stored in back­up archives), then we will secure­ly store your per­son­al infor­ma­tion and iso­late it from any fur­ther pro­cess­ing until dele­tion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to pro­tect your per­son­al infor­ma­tion through a sys­tem of orga­ni­za­tion­al and tech­ni­cal secu­ri­ty measures.
We have imple­ment­ed appro­pri­ate and rea­son­able tech­ni­cal and orga­ni­za­tion­al secu­ri­ty mea­sures designed to pro­tect the secu­ri­ty of any per­son­al infor­ma­tion we process. How­ev­er, despite our safe­guards and efforts to secure your infor­ma­tion, no elec­tron­ic trans­mis­sion over the Inter­net or infor­ma­tion stor­age tech­nol­o­gy can be guar­an­teed to be 100% secure, so we can­not promise or guar­an­tee that hack­ers, cyber­crim­i­nals, or oth­er unau­tho­rized third par­ties will not be able to defeat our secu­ri­ty and improp­er­ly col­lect, access, steal, or mod­i­fy your infor­ma­tion. Although we will do our best to pro­tect your per­son­al infor­ma­tion, trans­mis­sion of per­son­al infor­ma­tion to and from our Ser­vices is at your own risk. You should only access the Ser­vices with­in a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not know­ing­ly col­lect data from or mar­ket to chil­dren under 18 years of age.
We do not know­ing­ly solic­it data from or mar­ket to chil­dren under 18 years of age. By using the Ser­vices, you rep­re­sent that you are at least 18 or that you are the par­ent or guardian of such a minor and con­sent to such minor dependent’s use of the Ser­vices. If we learn that per­son­al infor­ma­tion from users less than 18 years of age has been col­lect­ed, we will deac­ti­vate the account and take rea­son­able mea­sures to prompt­ly delete such data from our records. If you become aware of any data we may have col­lect­ed from chil­dren under age 18, please con­tact us at sales@flowerduet.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:  You may review, change, or ter­mi­nate your account at any time.
 
If you are locat­ed in the EEA or UK and you believe we are unlaw­ful­ly pro­cess­ing your per­son­al infor­ma­tion, you also have the right to com­plain to your Mem­ber State data pro­tec­tion author­i­ty or UK data pro­tec­tion author­i­ty.
If you are locat­ed in Switzer­land, you may con­tact the Fed­er­al Data Pro­tec­tion and Infor­ma­tion Com­mis­sion­er.
With­draw­ing your con­sent: If we are rely­ing on your con­sent to process your per­son­al infor­ma­tion, which may be express and/or implied con­sent depend­ing on the applic­a­ble law, you have the right to with­draw your con­sent at any time. You can with­draw your con­sent at any time by con­tact­ing us by using the con­tact details pro­vid­ed in the sec­tion “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below or updat­ing your pref­er­ences.
How­ev­er, please note that this will not affect the law­ful­ness of the pro­cess­ing before its with­draw­al nor, when applic­a­ble law allows, will it affect the pro­cess­ing of your per­son­al infor­ma­tion con­duct­ed in reliance on law­ful pro­cess­ing grounds oth­er than consent.
Opt­ing out of mar­ket­ing and pro­mo­tion­al com­mu­ni­ca­tions: You can unsub­scribe from our mar­ket­ing and pro­mo­tion­al com­mu­ni­ca­tions at any time by click­ing on the unsub­scribe link in the emails that we send, or by con­tact­ing us using the details pro­vid­ed in the sec­tion “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the mar­ket­ing lists. How­ev­er, we may still com­mu­ni­cate with you — for exam­ple, to send you ser­vice-relat­ed mes­sages that are nec­es­sary for the admin­is­tra­tion and use of your account, to respond to ser­vice requests, or for oth­er non-mar­ket­ing purposes.
Account Infor­ma­tion
If you would at any time like to review or change the infor­ma­tion in your account or ter­mi­nate your account, you can:
  • Log in to your account set­tings and update your user account.
Upon your request to ter­mi­nate your account, we will deac­ti­vate or delete your account and infor­ma­tion from our active data­bas­es. How­ev­er, we may retain some infor­ma­tion in our files to pre­vent fraud, trou­bleshoot prob­lems, assist with any inves­ti­ga­tions, enforce our legal terms and/or com­ply with applic­a­ble legal requirements.
Cook­ies and sim­i­lar tech­nolo­gies: Most Web browsers are set to accept cook­ies by default. If you pre­fer, you can usu­al­ly choose to set your brows­er to remove cook­ies and to reject cook­ies. If you choose to remove cook­ies or reject cook­ies, this could affect cer­tain fea­tures or ser­vices of our Ser­vices. You may also opt out of inter­est-based adver­tis­ing by adver­tis­ers on our Services. 
If you have ques­tions or com­ments about your pri­va­cy rights, you may email us at sales@flowerduet.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile oper­at­ing sys­tems and mobile appli­ca­tions include a Do-Not-Track (“DNT”) fea­ture or set­ting you can acti­vate to sig­nal your pri­va­cy pref­er­ence not to have data about your online brows­ing activ­i­ties mon­i­tored and col­lect­ed. At this stage no uni­form tech­nol­o­gy stan­dard for rec­og­niz­ing and imple­ment­ing DNT sig­nals has been final­ized. As such, we do not cur­rent­ly respond to DNT brows­er sig­nals or any oth­er mech­a­nism that auto­mat­i­cal­ly com­mu­ni­cates your choice not to be tracked online. If a stan­dard for online track­ing is adopt­ed that we must fol­low in the future, we will inform you about that prac­tice in a revised ver­sion of this pri­va­cy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a res­i­dent of Cal­i­for­nia, you are grant­ed spe­cif­ic rights regard­ing access to your per­son­al information.
Cal­i­for­nia Civ­il Code Sec­tion 1798.83, also known as the “Shine The Light” law, per­mits our users who are Cal­i­for­nia res­i­dents to request and obtain from us, once a year and free of charge, infor­ma­tion about cat­e­gories of per­son­al infor­ma­tion (if any) we dis­closed to third par­ties for direct mar­ket­ing pur­pos­es and the names and address­es of all third par­ties with which we shared per­son­al infor­ma­tion in the imme­di­ate­ly pre­ced­ing cal­en­dar year. If you are a Cal­i­for­nia res­i­dent and would like to make such a request, please sub­mit your request in writ­ing to us using the con­tact infor­ma­tion pro­vid­ed below.
If you are under 18 years of age, reside in Cal­i­for­nia, and have a reg­is­tered account with Ser­vices, you have the right to request removal of unwant­ed data that you pub­licly post on the Ser­vices. To request removal of such data, please con­tact us using the con­tact infor­ma­tion pro­vid­ed below and include the email address asso­ci­at­ed with your account and a state­ment that you reside in Cal­i­for­nia. We will make sure the data is not pub­licly dis­played on the Ser­vices, but please be aware that the data may not be com­plete­ly or com­pre­hen­sive­ly removed from all our sys­tems (e.g., back­ups, etc.).
CCPA Pri­va­cy Notice
The Cal­i­for­nia Code of Reg­u­la­tions defines a “res­i­dent” as:
(1) every indi­vid­ual who is in the State of Cal­i­for­nia for oth­er than a tem­po­rary or tran­si­to­ry pur­pose and
(2) every indi­vid­ual who is domi­ciled in the State of Cal­i­for­nia who is out­side the State of Cal­i­for­nia for a tem­po­rary or tran­si­to­ry purpose
All oth­er indi­vid­u­als are defined as “non-res­i­dents.”
If this def­i­n­i­tion of “res­i­dent” applies to you, we must adhere to cer­tain rights and oblig­a­tions regard­ing your per­son­al information.
What cat­e­gories of per­son­al infor­ma­tion do we collect?
We have col­lect­ed the fol­low­ing cat­e­gories of per­son­al infor­ma­tion in the past twelve (12) months:
Cat­e­go­ryExam­plesCol­lect­ed
A. Iden­ti­fiers
Con­tact details, such as real name, alias, postal address, tele­phone or mobile con­tact num­ber, unique per­son­al iden­ti­fi­er, online iden­ti­fi­er, Inter­net Pro­to­col address, email address, and account name
YES
B. Per­son­al infor­ma­tion cat­e­gories list­ed in the Cal­i­for­nia Cus­tomer Records statute
Name, con­tact infor­ma­tion, edu­ca­tion, employ­ment, employ­ment his­to­ry, and finan­cial information
YES
C. Pro­tect­ed clas­si­fi­ca­tion char­ac­ter­is­tics under Cal­i­for­nia or fed­er­al law
Gen­der and date of birth
NO
D. Com­mer­cial information
Trans­ac­tion infor­ma­tion, pur­chase his­to­ry, finan­cial details, and pay­ment information
YES
E. Bio­met­ric information
Fin­ger­prints and voiceprints
NO
F. Inter­net or oth­er sim­i­lar net­work activity
Brows­ing his­to­ry, search his­to­ry, online behav­ior, inter­est data, and inter­ac­tions with our and oth­er web­sites, appli­ca­tions, sys­tems, and advertisements
NO
G. Geolo­ca­tion data
Device loca­tion
NO
H. Audio, elec­tron­ic, visu­al, ther­mal, olfac­to­ry, or sim­i­lar information
Images and audio, video or call record­ings cre­at­ed in con­nec­tion with our busi­ness activities
NO
I. Pro­fes­sion­al or employ­ment-relat­ed information
Busi­ness con­tact details in order to pro­vide you our Ser­vices at a busi­ness lev­el or job title, work his­to­ry, and pro­fes­sion­al qual­i­fi­ca­tions if you apply for a job with us
NO
J. Edu­ca­tion Information
Stu­dent records and direc­to­ry information
NO
K. Infer­ences drawn from oth­er per­son­al information
Infer­ences drawn from any of the col­lect­ed per­son­al infor­ma­tion list­ed above to cre­ate a pro­file or sum­ma­ry about, for exam­ple, an individual’s pref­er­ences and characteristics
NO
L. Sen­si­tive Per­son­al InformationNO
We will use and retain the col­lect­ed per­son­al infor­ma­tion as need­ed to pro­vide the Ser­vices or for:
  • Cat­e­go­ry A — As long as the user has an account with us
  • Cat­e­go­ry B — As long as the user has an account with us
  • Cat­e­go­ry D — As long as the user has an account with us
We may also col­lect oth­er per­son­al infor­ma­tion out­side of these cat­e­gories through instances where you inter­act with us in per­son, online, or by phone or mail in the con­text of:
  • Receiv­ing help through our cus­tomer sup­port channels;
  • Par­tic­i­pa­tion in cus­tomer sur­veys or con­tests; and
  • Facil­i­ta­tion in the deliv­ery of our Ser­vices and to respond to your inquiries.
How do we use and share your per­son­al information?
More infor­ma­tion about our data col­lec­tion and shar­ing prac­tices can be found in this pri­va­cy notice.
You may con­tact us by email at sales@flowerduet.com, or by refer­ring to the con­tact details at the bot­tom of this document.
If you are using an autho­rized agent to exer­cise your right to opt out we may deny a request if the autho­rized agent does not sub­mit proof that they have been valid­ly autho­rized to act on your behalf.
Will your infor­ma­tion be shared with any­one else?
We may dis­close your per­son­al infor­ma­tion with our ser­vice providers pur­suant to a writ­ten con­tract between us and each ser­vice provider. Each ser­vice provider is a for-prof­it enti­ty that process­es the infor­ma­tion on our behalf, fol­low­ing the same strict pri­va­cy pro­tec­tion oblig­a­tions man­dat­ed by the CCPA.
We may use your per­son­al infor­ma­tion for our own busi­ness pur­pos­es, such as for under­tak­ing inter­nal research for tech­no­log­i­cal devel­op­ment and demon­stra­tion. This is not con­sid­ered to be “sell­ing” of your per­son­al information.
Flower Duet, LLC has not dis­closed, sold, or shared any per­son­al infor­ma­tion to third par­ties for a busi­ness or com­mer­cial pur­pose in the pre­ced­ing twelve (12) months. Flower Duet, LLC will not sell or share per­son­al infor­ma­tion in the future belong­ing to web­site vis­i­tors, users, and oth­er consumers.
Your rights with respect to your per­son­al data
Right to request dele­tion of the data — Request to delete
You can ask for the dele­tion of your per­son­al infor­ma­tion. If you ask us to delete your per­son­al infor­ma­tion, we will respect your request and delete your per­son­al infor­ma­tion, sub­ject to cer­tain excep­tions pro­vid­ed by law, such as (but not lim­it­ed to) the exer­cise by anoth­er con­sumer of his or her right to free speech, our com­pli­ance require­ments result­ing from a legal oblig­a­tion, or any pro­cess­ing that may be required to pro­tect against ille­gal activities.
Right to be informed — Request to know
Depend­ing on the cir­cum­stances, you have a right to know:
  • whether we col­lect and use your per­son­al information;
  • the cat­e­gories of per­son­al infor­ma­tion that we collect;
  • the pur­pos­es for which the col­lect­ed per­son­al infor­ma­tion is used;
  • whether we sell or share per­son­al infor­ma­tion to third parties;
  • the cat­e­gories of per­son­al infor­ma­tion that we sold, shared, or dis­closed for a busi­ness purpose;
  • the cat­e­gories of third par­ties to whom the per­son­al infor­ma­tion was sold, shared, or dis­closed for a busi­ness purpose;
  • the busi­ness or com­mer­cial pur­pose for col­lect­ing, sell­ing, or shar­ing per­son­al infor­ma­tion; and
  • the spe­cif­ic pieces of per­son­al infor­ma­tion we col­lect­ed about you.
In accor­dance with applic­a­ble law, we are not oblig­at­ed to pro­vide or delete con­sumer infor­ma­tion that is de-iden­ti­fied in response to a con­sumer request or to re-iden­ti­fy indi­vid­ual data to ver­i­fy a con­sumer request.
Right to Non-Dis­crim­i­na­tion for the Exer­cise of a Consumer’s Pri­va­cy Rights
We will not dis­crim­i­nate against you if you exer­cise your pri­va­cy rights.
Right to Lim­it Use and Dis­clo­sure of Sen­si­tive Per­son­al Information
We do not process con­sumer’s sen­si­tive per­son­al information.
Ver­i­fi­ca­tion process
Upon receiv­ing your request, we will need to ver­i­fy your iden­ti­ty to deter­mine you are the same per­son about whom we have the infor­ma­tion in our sys­tem. These ver­i­fi­ca­tion efforts require us to ask you to pro­vide infor­ma­tion so that we can match it with infor­ma­tion you have pre­vi­ous­ly pro­vid­ed us. For instance, depend­ing on the type of request you sub­mit, we may ask you to pro­vide cer­tain infor­ma­tion so that we can match the infor­ma­tion you pro­vide with the infor­ma­tion we already have on file, or we may con­tact you through a com­mu­ni­ca­tion method (e.g., phone or email) that you have pre­vi­ous­ly pro­vid­ed to us. We may also use oth­er ver­i­fi­ca­tion meth­ods as the cir­cum­stances dictate.
We will only use per­son­al infor­ma­tion pro­vid­ed in your request to ver­i­fy your iden­ti­ty or author­i­ty to make the request. To the extent pos­si­ble, we will avoid request­ing addi­tion­al infor­ma­tion from you for the pur­pos­es of ver­i­fi­ca­tion. How­ev­er, if we can­not ver­i­fy your iden­ti­ty from the infor­ma­tion already main­tained by us, we may request that you pro­vide addi­tion­al infor­ma­tion for the pur­pos­es of ver­i­fy­ing your iden­ti­ty and for secu­ri­ty or fraud-pre­ven­tion pur­pos­es. We will delete such addi­tion­al­ly pro­vid­ed infor­ma­tion as soon as we fin­ish ver­i­fy­ing you.
Oth­er pri­va­cy rights
  • You may object to the pro­cess­ing of your per­son­al information.
  • You may request cor­rec­tion of your per­son­al data if it is incor­rect or no longer rel­e­vant, or ask to restrict the pro­cess­ing of the information.
  • You can des­ig­nate an autho­rized agent to make a request under the CCPA on your behalf. We may deny a request from an autho­rized agent that does not sub­mit proof that they have been valid­ly autho­rized to act on your behalf in accor­dance with the CCPA.
  • You may request to opt out from future sell­ing or shar­ing of your per­son­al infor­ma­tion to third par­ties. Upon receiv­ing an opt-out request, we will act upon the request as soon as fea­si­bly pos­si­ble, but no lat­er than fif­teen (15) days from the date of the request submission.
To exer­cise these rights, you can con­tact us by email at sales@flowerduet.com, or by refer­ring to the con­tact details at the bot­tom of this doc­u­ment. If you have a com­plaint about how we han­dle your data, we would like to hear from you.

11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a res­i­dent of Vir­ginia, you may be grant­ed spe­cif­ic rights regard­ing access to and use of your per­son­al information.

Vir­ginia CDPA Pri­va­cy Notice

Under the Vir­ginia Con­sumer Data Pro­tec­tion Act (CDPA):

“Con­sumer” means a nat­ur­al per­son who is a res­i­dent of the Com­mon­wealth act­ing only in an indi­vid­ual or house­hold con­text. It does not include a nat­ur­al per­son act­ing in a com­mer­cial or employ­ment context.

“Per­son­al data” means any infor­ma­tion that is linked or rea­son­ably link­able to an iden­ti­fied or iden­ti­fi­able nat­ur­al per­son. “Per­son­al data” does not include de-iden­ti­fied data or pub­licly avail­able information.

“Sale of per­son­al data” means the exchange of per­son­al data for mon­e­tary consideration.

If this def­i­n­i­tion “con­sumer” applies to you, we must adhere to cer­tain rights and oblig­a­tions regard­ing your per­son­al data.
The infor­ma­tion we col­lect, use, and dis­close about you will vary depend­ing on how you inter­act with Flower Duet, LLC and our Ser­vices. To find out more, please vis­it the fol­low­ing links:
Your rights with respect to your per­son­al data
  • Right to be informed whether or not we are pro­cess­ing your per­son­al data
  • Right to access your per­son­al data
  • Right to cor­rect inac­cu­ra­cies in your per­son­al data
  • Right to request dele­tion of your per­son­al data
  • Right to obtain a copy of the per­son­al data you pre­vi­ous­ly shared with us
  • Right to opt out of the pro­cess­ing of your per­son­al data if it is used for tar­get­ed adver­tis­ing, the sale of per­son­al data, or pro­fil­ing in fur­ther­ance of deci­sions that pro­duce legal or sim­i­lar­ly sig­nif­i­cant effects (“pro­fil­ing”)
Flower Duet, LLC has not sold any per­son­al data to third par­ties for busi­ness or com­mer­cial pur­pos­es. Flower Duet, LLC will not sell per­son­al data in the future belong­ing to web­site vis­i­tors, users, and oth­er consumers.
Exer­cise your rights pro­vid­ed under the Vir­ginia CDPA
More infor­ma­tion about our data col­lec­tion and shar­ing prac­tices can be found in this pri­va­cy notice.
You may con­tact us by email at sales@flowerduet.com, by vis­it­ing https://shop.flowerduet.com/crm.asp?action=contactus, or by refer­ring to the con­tact details at the bot­tom of this document.
If you are using an autho­rized agent to exer­cise your rights, we may deny a request if the autho­rized agent does not sub­mit proof that they have been valid­ly autho­rized to act on your behalf.
Ver­i­fi­ca­tion process
We may request that you pro­vide addi­tion­al infor­ma­tion rea­son­ably nec­es­sary to ver­i­fy you and your con­sumer’s request. If you sub­mit the request through an autho­rized agent, we may need to col­lect addi­tion­al infor­ma­tion to ver­i­fy your iden­ti­ty before pro­cess­ing your request.
Upon receiv­ing your request, we will respond with­out undue delay, but in all cas­es, with­in forty-five (45) days of receipt. The response peri­od may be extend­ed once by forty-five (45) addi­tion­al days when rea­son­ably nec­es­sary. We will inform you of any such exten­sion with­in the ini­tial 45-day response peri­od, togeth­er with the rea­son for the extension.
Right to appeal

If we decline to take action regard­ing your request, we will inform you of our deci­sion and rea­son­ing behind it. If you wish to appeal our deci­sion, please email us at sales@flowerduet.com. With­in six­ty (60) days of receipt of an appeal, we will inform you in writ­ing of any action tak­en or not tak­en in response to the appeal, includ­ing a writ­ten expla­na­tion of the rea­sons for the deci­sions. If your appeal if denied, you may con­tact the Attor­ney Gen­er­al to sub­mit a com­plaint.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as nec­es­sary to stay com­pli­ant with rel­e­vant laws.
We may update this pri­va­cy notice from time to time. The updat­ed ver­sion will be indi­cat­ed by an updat­ed “Revised” date and the updat­ed ver­sion will be effec­tive as soon as it is acces­si­ble. If we make mate­r­i­al changes to this pri­va­cy notice, we may noti­fy you either by promi­nent­ly post­ing a notice of such changes or by direct­ly send­ing you a noti­fi­ca­tion. We encour­age you to review this pri­va­cy notice fre­quent­ly to be informed of how we are pro­tect­ing your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have ques­tions or com­ments about this notice, you may email us at sales@flowerduet.com or by post to:
Flower Duet, LLC
2675 Sky­park Drive
Suite 205
Tor­rance, CA 90505
Unit­ed States
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applic­a­ble laws of your coun­try, you may have the right to request access to the per­son­al infor­ma­tion we col­lect from you, change that infor­ma­tion, or delete it. To request to review, update, or delete your per­son­al infor­ma­tion, please vis­it: https://shop.flowerduet.com/crm.asp?action=contactus.
This pri­va­cy pol­i­cy was cre­at­ed using Termly’s Pri­va­cy Pol­i­cy Gen­er­a­tor.